Frequently Asked Questions

We offer complimentary shipping for all domestic orders above INR 5,000.

We’re getting your order to you as quickly as possible! While we’re taking extra safety precautions with packaging and delivery, we still aim to have it with you within 5-7 business days for ready to ship items and custom made to order products take 14 to 20 business days which will be communicated

We ship throughout the week, except on Sundays & public holidays are not considered business days

Yes! Absolutely. We love crafting jewelry that tells your story .

While we are offering a selection ready-to-ship and made to order pieces, you can still work with us to create a personalized, custom design. we’re happy to co-create a piece just for you through our bespoke design service.

Whether it's a specific look/ concept /occasions, you’d like us to use, we’re happy to bring your vision to life.

All domestic online orders are shipped using our designated courier partners, such as Delhivery, BlueDart and others.

Yes, gift-wrapping services will.provided in premium wrapping paper,additional charges INR 200

All details are mentioned in the description and specifications section of the product.

Registered Customer:1. Log on to our website with your registered mobile number
2. Click on your profile and go to My Orders
3. Click on the order details section to get the information on the tracking company along with the tracking number and tracking link

Guest Users:If you've shopped as a guest, enter your order number and email address in the link below to check the status:
https://www.coloursutradesigns/pages/tracking-orderShould you have any questions about your order dispatch, we’re just a quick email, phone call or WhatsApp away:
+ 91 9217942159
info@coloursutradesigns.com | MON - FRI | 10 :00 AM - 6:30 PM IST

Typically your order will take 4-7 business days to process. After your order has been processed, delivery will take 5-7 for domestic shipping, delivery timeline to metros is 3 working days and to other cities 7 days.

If you're based outside India and would like to place an order, please contact us—we’ll do our best to assist you with international delivery options

International orders usually arrive within 7-10 business days and are not eligible for returns or exchanges. Charges are based on volumetric weight and location.

All import duties, and taxes payment of customs duties, import duties,and other taxes upon arrival.

 will be borne by the customer.

Mode of Payments

We accept payments via most Indian and International credit and debit cards.  For customers with Indian bank accounts, you can also use NetBanking.

Cash on Delivery (COD) is not available